Privacy policy

Last Updated: October 19, 2026

1. Introduction

Alavic ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit alavic.store, place an order, or contact us.

2. Information We Collect

Depending on how you interact with our store, we may collect:

· Contact details, such as your name, email address, phone number, and shipping address.

· Order information, including products purchased, order history, and transaction status.

· Payment-related information processed through our checkout and payment providers.

· Customer support communications and information you choose to provide.

· Technical information, such as IP address, browser type, device information, and website activity, where collected.

· Marketing preferences and consent records, where applicable.

3. How We Use Information

We may use personal information to:

· Process, fulfill, and deliver orders.

· Process payments, refunds, and returns.

· Communicate order updates and respond to customer inquiries.

· Prevent fraud, abuse, and unauthorized transactions.

· Maintain, troubleshoot, and improve our store.

· Send promotional messages where permitted and, when required, with your consent.

· Comply with legal obligations and enforce our policies.

4. Shopify and Service Providers

Our store is powered by Shopify. We may share information with Shopify and other service providers that help us operate our store, process payments, fulfill orders, provide shipping and tracking, manage customer support, analyze website performance, or deliver marketing services.

These providers may process information according to their own privacy terms and our instructions, as applicable.

5. Third-Party Suppliers and Fulfillment Partners

Because Alavic may use third-party suppliers or fulfillment partners, certain order details, such as your name, shipping address, ordered products, and necessary contact or delivery information, may be shared with them to fulfill and deliver your purchase.

We aim to share only information reasonably necessary for the relevant business purpose.

6. Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to support essential store functions, remember preferences, understand website usage, and, where applicable, measure advertising performance.

You may be able to manage cookies through your browser settings and any privacy controls made available on our website. Disabling certain cookies may affect website functionality.

7. Marketing Communications

Where permitted by law, we may send marketing communications about products, offers, or store updates.

You can unsubscribe from promotional emails using the unsubscribe link provided in the message. Even if you opt out of marketing, we may still send transactional messages related to orders, payments, returns, or customer service.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, accounting, dispute resolution, fraud prevention, and legal compliance.

Retention periods depend on the type of information and the applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to opt out of certain targeted advertising, data sales, or other processing where applicable.

To submit a privacy request, contact support@alavic.store. We may need to verify your identity before processing the request.

We will handle requests in accordance with applicable law. Certain information may need to be retained where legally permitted or required.

11. Children's Privacy

Our store is not intended for children who are not legally able to enter into purchases or provide personal information independently under applicable law. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, contact us so we can review the matter.

12. International Data Transfers

Our service providers, including Shopify and other operational partners, may process information in countries other than the country where you reside. Where required, we will take steps to address applicable legal requirements for such transfers.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The revised policy will be posted on this page with an updated revision date.