Shipping policy

Order Processing

Orders are processed after payment authorization and any necessary order verification.

Our estimated order processing time is [insert your verified processing time] business days. Business days exclude weekends and applicable public holidays.

Processing time is separate from shipping transit time.

Shipping Destinations

Alavic currently ships to [list the countries and regions you actually serve].

Shipping availability may vary by product and destination. The available shipping options and charges will be displayed at checkout where applicable.

Estimated Delivery Times

Estimated delivery times depend on the destination, supplier, shipping method, carrier, and customs processing where applicable.

·         Order processing: [insert verified timeframe].

·         Estimated transit time: [insert verified timeframe for each shipping destination].

·         Estimated total delivery time: [insert realistic combined timeframe].

These estimates are not guaranteed delivery dates unless expressly stated otherwise at checkout.

Shipping Costs

Shipping charges, if applicable, will be displayed before you complete your purchase. Any additional charges that we know apply to the order will be disclosed as required by applicable law.

Third-Party Fulfillment

Some products may be shipped directly from third-party suppliers or fulfillment partners. As a result, the shipping origin, carrier, and delivery time may vary by product.

We do not claim that every product ships from the United States unless that is accurate for the specific product.

Tracking Information

When tracking is available, we will send tracking details to the email address provided at checkout after the order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

Delays

Delivery may be affected by severe weather, carrier disruptions, customs inspections, incorrect shipping information, or other circumstances outside our reasonable control.

If we become aware of a material delay, we will make reasonable efforts to provide an update.

Incorrect Addresses and Undeliverable Packages

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error.

We cannot guarantee that an address can be changed after an order enters processing or shipment. Any resolution for returned or undeliverable packages will depend on the circumstances and applicable law.

Shipping Questions

For shipping assistance, contact support@alavic.store and include your order number.